Privacy Policy

1. Introduction

ClaimKhoj India ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding that data.

2. Data We Collect

2.1 Account Data

When you create an account, we collect your email address, name (optional), and password (stored as a secure hash). We do not collect Aadhaar numbers, PAN numbers, or other government-issued identifiers.

2.2 Usage Data

We collect anonymised usage data including pages visited, features used, and search queries. This data helps us improve the Platform.

2.3 Technical Data

We collect your IP address (anonymised after 30 days), browser type, device type, and operating system for security and performance monitoring.

2.4 Payment Data

If you subscribe to a paid plan, payment processing is handled by a third-party payment provider. We do not store your full card numbers or bank account details.

3. How We Use Your Data

• To provide and maintain the Platform
• To send you alerts about opportunities matching your watchlist
• To process subscription payments
• To improve Platform features and user experience
• To detect and prevent abuse or security issues
• To comply with legal obligations

4. Data Retention

We retain your account data for as long as your account is active. Usage data is retained in anonymised form for up to 24 months. Payment records are retained for 7 years as required by Indian tax law.

5. Security

We implement industry-standard security measures including encryption at rest and in transit, regular security audits, and access controls. No system is perfectly secure, and we cannot guarantee absolute security of your data.

6. Your Rights

• Access: You can request a copy of your personal data
• Correction: You can request correction of inaccurate data
• Deletion: You can request deletion of your account and associated data
• Portability: You can request your data in a portable format
• Objection: You can object to certain processing activities

To exercise any of these rights, reach out to us through our Contact page.

7. Children

The Platform is not intended for children under 18. We do not knowingly collect personal data from children. If we learn we have collected data from a child, we will delete it promptly.

8. Third-Party Sharing

We do not sell your personal data. We share data only with service providers who help us operate the Platform (hosting, email delivery, payment processing) under strict data processing agreements.

9. Contact

For privacy-related inquiries, reach out through our Contact page.